Legal
Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Last updated: February 2026
26 Pins (“we,” “us,” or “our”) operates the website https://26pins.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. By using our website, you agree to the practices described here.
1. Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide when you interact with our website, including:
- Contact Form: Name, email address, phone number, area of interest, and message content.
- Newsletter Subscription: Email address.
- AI Voice Assistant: Any information you share during conversations with our ElevenLabs-powered voice assistant.
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Click patterns and navigation behavior
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Send newsletters and updates you've opted into
- Improve our website, services, and user experience
- Analyze website traffic and usage patterns
- Maintain the security and functionality of our website
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather analytical data.
Google Analytics
We use Google Analytics (property ID: G-6X055TZH4V) to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information such as the number of visitors, the pages they visit, and how they arrived at our site. This data is aggregated and anonymous—it does not identify individual visitors.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Essential Cookies
Some cookies are essential for the website to function properly, such as those that remember your theme preference (light/dark mode). These cookies do not collect personal information.
4. Third-Party Services
We use the following third-party services that may collect or process data:
Google Analytics
Collects anonymized website usage data. Governed by Google's Privacy Policy.
ElevenLabs Conversational AI
Powers our AI voice assistant widget. Interactions with the voice assistant may be processed by ElevenLabs. Please review ElevenLabs' Privacy Policy for details on how they handle data.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
UK and EU Visitors (GDPR)
If you are located in the United Kingdom or European Union, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing of your data
- Data portability—receive your data in a structured, commonly used format
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at LetsGo@26Pins.com. We will respond to your request within 30 days.
7. Children's Privacy
Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at LetsGo@26Pins.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
26 Pins
601 E Palomar Street, Ste. C PMB 563
Chula Vista, CA 91911-6976
Email: LetsGo@26Pins.com
Phone: (619) 737-3961
Website: https://26pins.com
Have Questions?
If you have any concerns about your privacy or how we handle your data, we're here to help.
Contact Us